The UPS Store in 9245 Poplar Avenue #5

Customer Reviews about The UPS Store:

• ★ ★ ★ ★ ★
  The employees are nice. Looking forward to going again !
  By Family channel, March 06, 2017
• ★ ☆ ☆ ☆ ☆
  I went to this store at 8:28 am. I needed to print images from my mobile device and Sabet, an employee at the store, led me to a computer and told me to log in to my gmail account and then I would be able to print. Upon opening Google Chrome, I noticed that it had saved the last users email address. I typed in my email address and password. As an added security feature I have a verification that Gmail requires me to send a code to my cell phone to authenticate the log in. I received the code and tried to enter it into Chrome's website but there wasn't a field to enter it. I again clicked on send a verification code to my phone, but was not able to authenticate it without a field to enter the code. Realizing that I couldn't successfully get logged in, I exited out and told the employee that I couldn't get logged in and left the store to go to FedEx. About a half hour later, I got a text from Google that my user name and password was used to log into my account. I immediately drove back to UPS because I knew that I had not logged into my gmail successfully and that no one should have logged into my gmail account. Upon entering the store, Sabet, was sitting at the computer and I asked him if he had tried to log into my account and he said yes. I was very upset and told him that I did not give him authorization to log into my account. I know that Internet browsers can be set to remember passwords entered in fields on websites in a chain and don't know if this is how he was able to log into my account. I contacted Customer Relations with UPS and the store owner Samina called me and denied that Sabet had ever logged into my account even though he admitted doing it, and told me that the text I received from Google was just delayed. You may want to use FedEx. They never asked me to log on to a computer and I was able to simply email my images and keep my privacy and security in tact.
  By Helen Brantley, October 25, 2016

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About The UPS Store in Germantown